Steve Blank shares a common experience with his students about the unpredictability of customer behavior. Learn why customers never behave as expected and what you should do to understand their actions.
Questions Answered:
1. Why do customers never behave as expected?
2. How should startups respond to unexpected customer behavior?
3. What can you learn from customer feedback?
#Customers #SteveBlank #Startups #Entrepreneurship #CustomerBehavior #CustomerFeedback
Customers Are Unpredictable: Here's Why
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