You must convert a Microsoft Word document to a Google Doc before you can edit or comment. It is necessary to convert a Word document to a Google Doc even if you have been given rights by the owner to edit and/or comment. Also, Microsoft Word features do not show up in a Google Doc. So, conversely, it is not enough to click "view," you must click "save" or "download" and open in Word to view Microsoft Word features like markup and/or comments.
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