ITIL process model in 4 layers of detail: The ITIL® Process Map presents ITIL in the form of easy-to-read process diagrams and documents. One of its nicest features is that the contents are well organized, and you can easily find the information you’re looking for simply by following hyperlinks.
But there are hundreds of diagrams and documents in our product, and literally thousands of links, so in this short video we are going to you show you a couple of recommended ways of moving around in the ITIL process model.
All about the ITIL® Process Map:
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Use Cases - ITIL Implementation using ITIL Process Templates:
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IT Process Maps' channel on YouTube:
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Video (Deutsch):
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ITIL® is a registered trade mark of AXELOS Limited. "Microsoft®" and "Visio®" are registered trademarks of Microsoft Corp.
