Acquiring new customers is way harder than retaining the existing ones – FACT!!
While it is true that customer acquisition plays a crucial role in the growth of a Pilates business, it is also true that retaining customers is more accessible and saves your Pilates business resources.
If you want your studio to strive for a longer tenure without a downfall, prioritizing customer retention is critical. The reason why client retention is emphasized more and more is because the competition for the Pilates studios is increasing every day.
Client retention enables you to make the most out of your initial investment of time, money, and resources, and the last thing you want is for all of it to go to waste. In this guide, we will be walking you through every last detail to know about client retention and the best strategies to implement them in place.

In this video, I share some of the best strategies to attract and retain customers in order to scale your business to your desired level.

In case we haven't crossed paths yet, my name is Anita Horry, I am a 2nd Generation Pilates Teacher and a Wellpreneur, founder and owner of a number of Pilates and wellness businesses. I am also founder of Anita Horry Academy, initially a leading Pilates teacher training academy, which has grown exponentially to offer coaching and consulting services to new Pilates teachers and business owners. I am very passionate about Pilates and Pilates entrepreneurship and I hope to share my passion with you!

Thanks for watching!
#customerRetention
#lifetimeValue
#Businessstrategy
#Pilatesbusiness

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