Business leadership is facing a trust crisis on a global scale.
Standby to hear five of my ways to better communicate and align with your team.
No longer can bosses announce initiatives expecting quick staff alignment,
use organizational spin to effectively calm rumors,
or assume one-way communication will fuel results.
The answer is not for leaders to communicate more but rather to use a different kind that sparks trust and enables work cultures to be filled, once again, with
passion, engagement, and innovation, so organizations and the people working in them can thrive.
GET PERSPECTIVE ON WHAT MATTERS TO OTHERS If you don’t know what matters to the people you lead, work with, or are important to your business, what does that communicate about their value to you?
Communication is elevated, and trust grows in mutually beneficial relationships.
After all, trust building is relationship building.
INCREASE DIALOGUE WITH EVERYONE INVOLVED Starting and maintaining a dialogue with people you work with builds trust. It involves a mindful exchange without preconceived agendas.
Dialogue is a way of hearing and contributing to collective wisdom without judgment, a need to win, or a desire to believe you have the answer.
PRACTICE THOUGHTFUL TRANSPARENCY In elevating communication and building trust, transparency isn’t knowing or telling everything.
It’s creating an environment where people can trust they’ll have the pertinent information they need to make informed decisions and operate with self-alignment and integrity.
CONTRIBUTE GRATITUDE Sincere, specific, and personal appreciation that builds trust and elevates communication is the opposite of what happens in many work groups where robotic awards, canned programs, and generic messages are the norm.
Contributing gratitude starts with focused noticing and ends with expressions of thanks. It’s not a program but a genuine, heartfelt, and honest appreciation.
ALIGN WORDS AND ACTIONS This isn’t about 'walking the talk,' ' walking the walk,' or any other organizational jargon. It’s about you. People’s perception of your word-action alignment influences whether they see you as trustworthy or not.
What you say and do must be aligned to build trust.
It is well understood that as trust increases, willingness to co-operate increases because of a greater degree of open communication.
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N2Growth is a global leader in executive search and leadership advisory. We are consistently ranked as a Top Executive Search Firm by Forbes every year since its inception. Our practice focuses on senior executive, board, and C-Level searches. Many of the world’s leading companies seek our advice and counsel on executive recruiting, leadership development, and succession planning.
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