“You need to know about them, you need to have an open door of communication.”

I hear this complaint all the time: “Dealing with my partner/associate is difficult.” I’ve got some personal experience here. I want to start out by saying that early on in my career I wasn’t following the advice I’m going to give you today about handling partner relationships. But thanks to some patient people in my life, I’ve developed some truly wonderful associate relationships.

Over the course of my career, I had nine or ten associates. There were some in the beginning who didn’t last very long in my office. I always assumed it was their problem, not mine. But later on in my career, I took a look at the wide open back door of my practice that associates were leaving through and thought, “There’s got to be a reason that people come and go.”

it’s something many dentists miss: your relationship with your associates is like a marriage and how well you communicate. You have to communicate, and do thing together, and get to know each other.

At Productive Dentist Academy, we talk a lot about how a relationship is “an agreed upon course of action between two people.” And that’s what most of us owners miss. We forget about the relationship and the person we’re supposed to be in relationship with. We don’t train our partners or approach them with that relationship in mind.

So today, I’m going to share some stories and examples from my career that I hope will help you build solid relationships with your dental partners including:

Pitfalls to avoid
Strategies and tactics for open communication
The importance of crucial conversations

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