Director SKIMS Holds First Historical "Public Darbar" ,Masses Appreciates Administration for novel initiative
Srinagar 29/ 10/ 2024 : Director SKIMS & Ex-Officio Secretary to Govt. Prof. M. Ashraf Ganie held the first historical "Public Darbar" today at SKIMS auditorium where he along with Medical Superintendent SKIMS Prof. Farooq A Jan , HOD Hospital Administration Prof. Ghulam Hassan Yatoo, HOD Critical Care Prof. Mohammed Akbar Shah, Heads of various departments and heads of various Supportive Services interacted with civil society, patients, attendants and general public for redressal of their grievances or issues they are facing in the hospital. The general masses largely appreciated the initiative taken by Director SKIMS and desired that it should be continuous process and thanked administration for providing the platform where their concerns and queries are heard.
The general masses raised various issues pertaining to patient care services and facilities including staff deficiency, availability of some drugs, and some equipments. There was immediate redressal of some concerned issues.
Director SKIMS while addressing the general public termed the "Public Darbar" significant to understand the perception about SKIMS through general masses and patients who visit the SKIMS for various treatments. He expressed his gratitude to the public for positive feedback about the various services provided by SKIMS and acknowledged the deficiencies in various areas he said that administration is aware about the issues and has put up with the govt. and assured immediate redressal.
On issues related to delay in appointments in some specialities, sanitation within hospital, longer waiting time in PT Scan, MRI and other investigations. Medical Superintendent in presence of various faculty heads of concerned areas explained how SKIMS is providing best patient care facilities in these areas despite certain challenges. The outcome in these facilities is comparable to any leading institution in the country, he marinated.
The HOD, Hospital administration Prof. Ghulam Hassan Yatoo while replying to various queries said the SKIMS has a proper online system where patients can easily access appointment in concerned speciality and easily acess reports of various investigations without any hassle. He said SKIMS is in the process of having help desks to facilitate patients. He further added that that Emergency Service Area was revamped on priority under the leadership of Director SKIMS and various services like Pediatric Emergency has been set up in new block with high end equipment and facilities. New University Block is ready for inauguration. A new CT Simulator has been made functional and all the requirements are processed to install new high end equipment. It is pertinent to mention that Public Darbar" will be conducted every month, the initiative has been launched for wider public reach and creates a two- way interactive practice where hospital administration and public will find an equal space for better patient care practices.
Issued Through PR Office SKIMS
