On October 5, 2010 WorkSafeBC hosted two half-day information sessions on "Caring for people with dementia: Understanding and minimizing aggressive response behaviours" for employers and workers in health care. Here are the presentations in 5 parts.

Part 4:
Understanding where behaviours come from
Presented by Andrea Felzmann, Regional Advisor for the Geropsychiatric Education Program (GPEP), Vancouver Coastal Health

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