In this webinar, Daniel Zrymiak, CSSBB, CMQ/OE, CSQE, CQE, describes why Quality 4.0 is important and offers some examples of how to prepare and refine processes for automation. Note that there were some high data packet loss issues during the presentation, so there will be very brief interruptions throughout the hour. This recording is posted with speaker permission. (Presented 9/6/18)

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