In this video, Stijn Stabel, the Chief Technology Officer (CTO) of Carrefour in Belgium, discusses the company's digital strategy and efforts to become a global digital retail company. Carrefour is a global retailer with a turnover of over €80 billion and more than 300,000 employees worldwide. The CTO explains that Carrefour aims to use technology to its fullest extent to ensure efficient operations and agility in changing market conditions. As part of their digital transformation journey, Carrefour has provided digital devices to every employee in their stores, with the goal of enabling them to use technology for various tasks such as looking up information, replenishing inventory, and answering customer questions.
The CTO highlights the challenge of managing and rolling out these devices at a global scale.
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