Passenger experience manager Demi deals with some disgruntled passengers and check-in girls Carrie-Anne and Selina juggle their love lives. Subscribe to Our Stories: [ Ссылка ]
Documentary series going behind the scenes at Britain's busiest and biggest international airport - London Heathrow. This episode focuses on Arrivals, as staff race against the clock to process thousands of passengers arriving from 84 different countries. Airside safety officer Glenn and his colleagues work closely with air traffic control to ensure that Heathrow's two runways are kept open and clear of debris. The Animal Reception Centre welcomes a variety of weird and wonderful creatures ranging from pet ferrets to a wild tiger. Meanwhile, inside the terminals, staff deal with some challenging passengers, including a man temporarily forced to live in the airport after being deported from Thailand and a family whose young relatives have gone missing.
This film was first broadcast: 02 May 2018
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Welcome to Our Stories, your home on YouTube for inspiring human stories that give us an insight into real people and real lives. Our exciting range of fly-on-the-wall style documentaries and special access reality programmes will give you an inside look into the everyday lives of people; exploring what life is like for those working in education, healthcare, policing and many others!
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