In our latest episode of the Knowledgebase Ninjas podcast, Mark Wentowski, API documentation Specialist, at TechWriteX, talks about various components, challenges, and best practices in the API documentation space.
𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲:
👉 “In normal phases of documentation, you have requirements gathering, user research, drafting, reviews, and publication. Whereas with API documentation, there's ‘developer experience’ which is almost like user experience”, Mark says.
👉While speaking about different aspects of API documentation, Mark says “One aspect of it is writing intensive i.e., conceptual documentation, which is mostly user guides in a sense as far as structure. It starts out as a boarding/ get started document where the developer is taken through the quickest route possible to using the API.”
👉Responding to a query whether good quality documentation reduces your workload, Mark says, “It doesn't really reduce your workload, but it just means you can focus on other things besides writing. Say, adding features to your website or researching technologies or spending more time on strategy, you might outsource your writing to other stakeholders and become the reviewer.”
👉“Technical writers are trying to get as close to developers as possible, using their tools and processes from them. There’s a learning curve and it can be quite challenging”, Mark Wentowski added.
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