What rules and regulations do letting agents need to follow in the UK?

In this episode, Phil Spencer reviews the of rules agents are required to abide by and what to look out for to give you the confidence and reassurance that you're dealing with an experienced letting agent when renting a property.

👉 VIDEO TIMESTAMPS ⏳
00:00 Introduction
00:46 Propertymark's role with letting agents
02:06 Tenancy deposit scheme
03:07 Duty of care to tenants
05:02 What does Propertymark membership mean?

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