The Inter-American Development Bank (IDB) works to improve lives across Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education, modernize governments and advance infrastructure. In other words, the IDB issues loans and grants that fund large-scale projects like bridges, highways, the training of teachers, and more. It partners with government leaders to develop strategic plans based on a given country’s priorities and to execute funding accordingly. In order to pull more data and insights into conversations across the Bank and address the large, complex challenges facing the region it serves, the IDB built a relationship management platform on Salesforce, a CRM knowledge base that delivers the collaborative intelligence of the Bank’s stakeholders and employees working on any loan or grant, anytime, anywhere. Learn more: [ Ссылка ] #Salesforce
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