Over the years, retail customers are benefitting earlier and faster financial service improvements from digitalisation than corporates. Expectations from corporates are shaped by their clients interactions with new digital service providers and expect a similar experience from their bank. While corporates and banks continue to work together to improve process efficiency in the treasury, the new era of tighter budgets and slimmer balance sheets is inspiring corporate treasurers to take greater responsibility for finding solutions to their strategic and operational challenges. How are corporate requirements evolving? How can banks remain the preferred financial partners of corporates? What are the key investments that banks now need to focus on?
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