After a car accident, the at-fault driver's insurance company has one primary goal: to close your case as quickly and as cheaply as possible.

Adjusters are car insurance companies' "boots on the ground" and are trained to ask leading questions to elicit information that will be used against you in your claim.

Insurance adjusters are NOT the same as insurance agents, and it's important to know the difference between the two.

Hear from a former insurance adjuster with over 20 years of experience on what you should say after a car accident that wasn't your fault.

In this revealing interview, car accident attorney Griffin O'Hanlon of Cooper Hurley Injury Lawyers asks senior analyst Daniel Jarman about his experience as a former insurance adjuster for a well-known car insurance agency. Together, they answer top questions we hear from our clients about dealing with insurance adjusters, including:

1. What is the primary role of an insurance adjuster, and how significant is their role in a personal injury case?

2. After seeking medical treatment, the first call should be to your own insurance company, right? What are some “need-to-knows” when talking to an adjuster at your insurance company?

3. Do the same rules apply when talking to the at-faults driver’s insurance adjuster?

4. What if you and the at-fault driver share the same insurance company?

5. We often talk about the “dirty tricks” that car insurance companies use to get accident victims to settle their claims early or pay them less than their case is worth. These often happen at the hands of the insurance adjuster. Can you share what some of those tactics are?

6. How does involving a personal injury attorney change this dynamic between the injured party and the at-fault driver’s insurance adjuster?

7. Are there any scenarios where it makes sense to deal directly with the adjuster? What are some need-to-knows in those cases?

8. You used to work for a well-known insurance company before joining us as an analyst and negotiator. Based on your experience, what are some things that insurance companies don’t want you to know about the claims process?

ABOUT COOPER HURLEY INJURY LAWYERS

Cooper Hurley Injury Lawyers helps those injured in car, truck, and motorcycle wrecks or other serious injury and wrongful death cases.

Our Virginia-based firm has a main office in Norfolk and client meeting locations in all of the cities of Hampton Roads and on the Eastern Shore.

Our partners, John Cooper, Jim Hurley, Bill O'Mara, Griff O'Hanlon, and John Baker, have decades of experience and have secured millions for accident, TBI, railroad, slip and fall, and medical malpractice victims.

Injured in a car, truck, or motorcycle accident in Hampton Roads? Get help now at 757-333-3333.

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