In this video, we're exploring the power of Zendesk's Generative AI for your agents. This amazing up and coming tool can skyrocket your agents' efficiency and save you tons of rime and money.
We're going over multiple ways of using it, so watch along and discover the power of AI.
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Here's what we cover:
00:00 - Intro
01:40 - Intent
02:21 - Language
02:42 - Sentiment
03:29 - Summarization
04:36 - Generative AI for Typing
04:53 - A word from our sponsor
05:59 - Generative AI for Typing
06:20 - Expand
06:52 - Make Friendlier
07:13 - Make More Formal
08:11 - Customer Experience
09:02 - Conclusions
09:58 - Outro
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