Wait for his 4th response - the response we need to be working towards!
This is a simple way of highlighting the difference between Passive, Aggressive, Passive aggressive and Assertive Communication styles.
We all need to communicate Assertively, this is looking for a 'Win Win' resolution to a situation.
For more get in touch with me - tweet me @iamaboutyoucom or go to my Website - IAmAboutYou.com to book onto a course or get some resources to think about

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