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Conflict seems like a dirty word, one most people want to avoid. Unfortunately it is a part of everyday life at work and in our personal lives, so we need to understand it and learn how to deal with conflict.
In this #jammingwithjason #internalauditpodcast episode I discuss conflict concepts with Ken Cloke from his book: Resolving Conflicts at Work: Ten Strategies for Everyone on the Job.
Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker, author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.
Ken created the Center for Dispute Resolution in Santa Monica, CA, where he has been a mediator, arbitrator, facilitator, coach, consultant and trainer, specializing in communication, collaborative negotiation, dialogue facilitation, and resolving complex multi-party disputes, including thousands of marital, divorce, family, community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment, discrimination, and public policy disputes; and designing preventative conflict resolution systems for public and private sector organizations.
Get your copy of Ken's book through Amazon at: [ Ссылка ]
Learn more and connect with Ken at: [ Ссылка ]
#conflictresolution #conflict
