World Finance interviews Natdhanai Mankosol, Branch Manager at Viriyah Insurance Public Company, on how they will stay loyal to customers after Thailand's flooding.
The worst flooding in Thailand in over half a century caused widespread havoc in 2011. The cost of the damage could exceed $6bn, and has already resulted in insurance claims totalling $3.3bn. Natdhani Mankosol explains how the domestic insurance industry reacted to the extreme weather conditions, and outlines Viriyah Insurance's work with the government in its aftermath. He also describes how the company's accessibility -- with over 100 branches countrywide and 4,000 agents -- sets it apart from its rivals.
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