Technology has a profound impact on the strategies employed by insurance carriers and providers to boost growth and enhance customer service. In our most recent fireside chat, we delved into how emerging technology and innovative approaches can bring about operational efficiency, connectivity, personalization, and increased revenue in the face of escalating claims expenses and economic uncertainties. This thought-provoking conversation covers various aspects, including the integration among carriers, brokers/agencies, and policyholders, the development of value-centric platforms, and the sources of both external and internal efficiency. Furthermore, the session sheds light on the role of technology, particularly Generative AI, in driving premium growth within the insurance sector.
Speakers:
Raj Kalahasthi, Chief Information Officer, BRP Group
Syam Yellamraju, Global Head – Insurance Practice, Persistent Systems
Raj Kalahasthi, as a technology transformation leader and CIO, is at the helm of IT services at BRP, aligning business with technology strategy. His focus on technology innovation and driving business outcomes is pivotal in the deployment of Generative AI and other innovative technologies. Raj leads a team deeply involved in implementing industry-leading insurance platforms and enhancing operational efficiency.
Syam Yellamraju, is well recognized expert in the insurance industry. Syam has unique experience of working on the vendor side as well as driving technology as an executive on the carrier side. Syam is focused on bringing differentiated value from technology to the insurance industry inclusive of operational efficiency through Generative AI, ML models, data-based decisions, cloud initiatives and more.
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