Careem is a chauffeur-driven car booking service that offers convenient, reliable and comfortable travel every time. You can book a car to pick you up right away with our “Ride now” feature, or schedule a car to be picked up later with our “Ride later” feature. You can also conveniently schedule a car for multiple future dates simultaneously using our “Repeat” feature.

A booking can be made via our mobile app, online, or call our 24/7 friendly customer service team. You can keep track of your request in real-time and pay by cash, credit card, or company invoice if you are a corporate user. You can also rate your ride and view account history online.

To maintain a high standard of comfort and safety:

All cars on our platform are well-maintained
Our Captains are highly trained and professionally licensed by their local regulator
We personally inspect all cars and interview all Captains



We thrive to make our customers’ lives easy and affordable. We have made the following resources available to you to ensure that we are reliable and convenient:

The Careem mobile application on iOS and Android where you can book rides, view trip history, cancel upcoming bookings, invite friends, top-up credit, change language preference, plus many other features.
Our website with the same features available on the application and more, including editing bookings.
Our customer service agents who always go the extra mile to serve you. You can contact us by submitting a request on this site or calling our 24/7 hotline.

Once you’ve requested one of our licensed cars via our mobile app, online, or our 24/7 customer service team, our people work hard behind the scenes to ensure we find a Captain for you, and we strive to ensure your car arrives on time. Our Captains are trained in safe navigation and will find their way to your pickup location so you never need to direct them. We make our money by keeping a small portion of the fare.

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