This webinar presented information about two topics related to performance management. First, the Performance Management Implementation Work Group (PMIWG) has developed a data case study to help grantees assess how to use data to update their benefit determination procedures. This webinar presented information from the case study, including how to estimate the impact of potential benefit changes on client and program outcomes. Second, the webinar shared information from multiple states about challenges and opportunities associated with coordinating LIHEAP programs with other assistance programs available to clients.
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