The third season of the New York Fed's Bank Notes podcast focuses on "Banking Culture Reform: Norms, Mindsets, and Decision-Making."

Season 3, Episode 8: "Building Processes that Serve Everyone" is available to listen to here in full.

Mark Roe is the Head of Risk Culture at the Australian Prudential Regulation Authority (APRA). With a background in Criminology, he brings a unique perspective to the supervision of governance, behavior and culture. In this episode of "Banking Culture Reform: Norms, Mindsets, and Decision-Making," Mark shares his perspective on why risk culture matters and how organizations can impact decision-making among staff.

All three seasons of Bank Notes are available at nyfed.org/podcast, as well as wherever listeners get their podcasts.

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