In this episode, we sat down with Kate, Data Operations Manager at NEXT, as she shares her incredible 15 year journey with us. From managing the iconic NEXT Directory to moving into the world of E-commerce and branded operations, Kate dives into her experiences across multiple departments.

0:00 Introduction to Kate
0:30 Kate’s Role in the Business
1:12 The Critical Role of Data Operations
2:06 Starting with the Next Directory
3:15 The Evolution of Next Directory
4:20 Transitioning from Print to E-commerce
5:30 The Shift to E-commerce: Fast-Paced and Exciting
7:01 Moving into Branded Operations
7:52 Skills for Success: Planning and Process Optimisation
9:10 Thriving on Process Improvement
10:03 Challenging and Growing New Processes
11:36 Growth in the Branded Division
12:22 The Importance of Data in Product Listings
14:01 Onboarding and Optimising Brand Products
15:06 Collaboration with E-commerce Teams
16:23 Career Flexibility at Next
18:10 The Importance of People and Relationships at Next
19:20 Advice for Those Considering a Career at Next
21:08 Exciting Growth Opportunities for Next Brands
22:35 Leveraging AI and Automation in Branded Operations
25:01 Automation for Accuracy and Efficiency
27:20 Reflecting on the Journey from Print to E-commerce

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