Dissatisfied customers usually don't let the company know they're unhappy. How many dissatisfied customers does your organisation have?

Alison Bryant has over 30 years of experience in international marketing environments. As Business Manager at The BOC Group, Alison utilised JEM Sales & Marketing to examine customer satisfaction for 115,000 industrial gas clients. Unlike other agencies, JEM provided a bespoke, quick and collaborative campaign of customer satisfaction surveys.

Why is customer satisfaction measurement important? In increasingly competitive environments, customer satisfaction is a necessity to assess whether or not your current business operations need improving.

Email jevans@jemmarketing.co.uk or call 01933 271717 today to qualify for free CATI set-up worth £500.

свернуть