How do your customer staff monitor queues and activity in real time?
See all videos and request further info or quote here: [ Ссылка ] or call us on 1300 85 11 11

Whether your customer service staff are working from home or from your office or another location, it's vital that they have an instant overview of all activity. See our short demo of what our Standard Agent Dashboard looks like. It’s highly configurable, and provides your staff with everything they need to monitor queue activity and their own activity in real-time.

It's easy to get set up and continue to deliver professional customer service when you use cloud-based Premier Contact Point. We can have your customer service and sales teams set up remotely within just 24 hours, as we have done for many of our clients.

Since the Covid-19 pandemic hit, the working landscape has changed dramatically, and now more than ever organisations must be prepared with the right technology to ensure business continuity is maintained. Premier Contact Point is cloud-based, infinitely scalable, and a cost-effective method of ensuring you can continue to deliver outstanding customer service, from any location, at any time.

свернуть