#innovation #leadership #feedback #culture #customerexperience

Don't think that sticking with the status quo is costing you? Think again. In Episode 209, Carla Johnson explains why the safest bet is usually the riskiest move. We explore how innovative companies think and behave differently, how leaders can better manage ideation, how to become innovative no matter your industry, and why feedback is a critical piece of the creative process.

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Highlights:

00:00 The safest bet will cost you
01:41 How innovative companies behave
03:43 Encouraging everyday innovation
05:58 Customer-centered innovation
08:26 Managing other people's big ideas
10:51 When constraints get in the way

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