2020 was a tumultuous and unpredictable year, but indisputably it was also a year of acceleration in digitization. A lot of organizations got years ahead of where they would have been expected to be right now: digital transformation efforts that were once part of long-term projects were pushed through in a matter of weeks at 71% of organizations (AppDynamics).
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To discuss digital transformation trends and best practices for 2021 and beyond, Creatio has invited Barton Goldenberg, CRM pioneer, the founder and president of ISM Inc., and the author of ‘The Definitive Guide to Social CRM’. Barton will share practical insights on how companies are leveraging disruptive Digital Transformation technologies. He will share with participants his Top 5 technology trends, and provide examples of how organizations are applying these trends to secure competitive advantage and achieve digital transformation success.
