There is no quick fix to the perfect crisis communications strategy, but there are a few things to keep in mind. In this video we show you the fundamental principles to remember and avoid when communicating in a crisis.
Remember:
- Acknowledge
- Apologise
- Act
Avoid
- Deny
- Diminish
- Deflect
Do you or your organisation need support with your crisis communications right now? Get in touch now to see how Eo Ipso Communications can help you be prepared - [ Ссылка ]
Oliver Aust is the founder and CEO of Eo Ipso Communications and has written two books, ‘Mastering Communications’ and ‘How to Speak Like a CEO’.
You can find the books on Amazon:
Mastering Communications: [ Ссылка ]
How to Speak Like a CEO: [ Ссылка ]
Oliver Aust also co-hosts a podcast with Lena Carlson, How to Speak Like a CEO. You can listen on:
Spotify: [ Ссылка ]
Apple Podcasts: [ Ссылка ]
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