A great example of a CSA case handled well. Compare this using the CSA scoring download with the same scenario done badly. What made one better than the other? Using the consultation spotting download which consultation skills were used?
Things to look for include; open Q, active listening, cue handling, exploration of thoughts, fears and hopes (ICE), summarising, respecting patient autonomy and intergrating ICE into the management plan.
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Also have a look at our CSA course
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