In this tutorial I'll show you how to install a calendar replication between the telephony-, diversion and support system - Vision 80/20 and Microsoft Exchange 2007/2010. With this replication you can replicate calendar events created in your Outlook client which will create diversions on your extension and link it to the correct reason of the diversion. I will also describe how it works and how you can troubleshoot it as well.
Shell commands available:
Recommended commands Exchange 2007
Get-ExchangeServer | where {$_.IsClientAccessServer -eq $TRUE} | ForEach-Object {Add-ADPermission -Identity $_.distinguishedname -User (Get-User -Identity vision8020 | select-object).identity -extendedRights ms-Exch-EPI-Impersonation}
Get-MailboxDatabase | ForEach-Object {Add-ADPermission -Identity $_.DistinguishedName -User vision8020 -ExtendedRights ms-Exch-EPI-May-Impersonate}
These commands will grant the user vision8020 impersonation-rights on all CAS and database-servers in the exchange environment.
Alternative commands (only use if access is needed to a limited set of databases),
if there are multiple databases for mailboxes on the Exchange server, or if there are multiple Exchange servers, see commands in the manual.
Recommended commands Exchange 2010:
New-ManagementRole -Name RoleImpersonation -Parent ApplicationImpersonation
New-ManagementRoleAssignment -Role RoleImpersonation -Name ManRoleImpersonation -User vision8020
