Hear our subject matter experts highlight new and noteworthy functionalities in the ServiceNow San Diego release. The top 3 new features and improvements for each of the ServiceNow modules/platform capabilities is highlighted.

⏱️ TIMESTAMPS
00:00 Introduction
02:08 IT Service Management
04:20 Workplace Service Delivery
06:27 Human Resources Service Delivery
08:52 Customer Service Management
11:55 Poll Question 2
12:47 Platform
15:20 App Engine
17:25 DevOps
20:06 Poll Question 3
20:50 Field Service Management
24:23 Configuration Management Database
27:24 IT Operations Management
30:18 Strategic Portfolio Management
32:45 Poll Question 4
33:38 Data and Analytics
35:53 IRM/GRC
39:38 Poll Question 1
40:05 Q&A

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❓ ABOUT PLAT4MATION
Plat4mation is a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations.

We’re sharing as much of our ServiceNow expertise with the world as we can, because we genuinely want to help organizations make work flow for EVERYONE.


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