they hold the money in their balance nit yours and lie to buyers to keep hold of the money claiming they can't refund the buyer the money theyre holding. absolute liars scammers and thieves. they also let people pay depop payments when youre not even signed upto it. They also wont let you bank details once they have them even thoigh they claim at first after 13 days you can.. They are clearly breaking laws. make sure to have your banks block them from any Direct debits they try to set up. I did straight removed them.. They are scammers
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