Operations Strategy and Competitiveness
Every Organisations desire to achieve it's objectives in the most efficient manner.
Competitive priorities are guiding principles that determines the actions and decisions of the organizations to achieve it's objectives.
There are the following competitive priorities that the businesses aspire to achieve
1. Low cost
2. Quality
3. Flexibility
4. Delivery
5. Innovative was
6. After Sales Services
1. Low Cost
Every Organisation intends to achieve cost advantage by manufacturing goods at lowest possible cost. It is possible only when productivity of the manufacturing is high and capacity utilization is at its best.
2. Quality
Quality is an indication of fitness of a specific product or service.
An organisation supplying better quality product has more chance of being successful in the long run.
Therefore,all businessmen are consistently working on systems and process that improves the quality of a product and service supplied by them
The business organisation has to work on a system that enhances the quality of product on one side and meets regulatory framework on the other.Such system is called quality system
The quality system contains: Quality planning
Quality assurance
Quality control
Quality improvement
Quality Planning:
Design the quality needs and standard for the product and service
Quality Assurance:
Assuring customers the delivery of quality products as per the promise
Quality Control:
Monitoring and testing the product by adhering to quality standards and stopping the production of defective products
Quality Improvement:
Systematic approach for continuous quality improvement
