On Friday night, Scott West, who is deaf, wears a hearing aid, and can speak, was denied service at a McDonald's drive-thru Friday night in Fayetteville, Arkansas.

Transcript: www.dailymoth.com/blog/deaf-man-denied-service-at-mcdonalds-in-arkansas

**UPDATE: Here is a response from the owner/operator of the particular McDonalds: “We strive to create a welcoming environment for all guests, including those that may need special assistance. We apologize for any confusion caused in this situation. We are taking this opportunity to ensure our team is aware of proper assistance procedures.” - Bill Matthews, McDonald’s Owner/Operator

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