When the Verint Form Bot and Scoring Bot work together, 100% of interactions can be scored with zero human effort. This allows supervisors to focus on what matters – coaching and rewarding great performance, as well as correcting compliance errors. In this video, you'll learn how supervisors no longer need to listen to calls and try to drive insights to find the problems, the Form Bot and Scoring Bot do it for you.
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= Contents of this video ====================
0:00 - Intro
0:13 - How the Form Bot & Scoring Bot work together to improve workflow
1:10 - The benefits of using the Form Bot & Scoring Bot
1:20 - Conclusion
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