How emotional intelligence helps in conflict resolution with Grace Kariuki
-Emotional intelligence can go a long way in helping you to solve conflict in your relationship.
-Conflict is not what breaks relationship, it’s the unresolved conflict
-Criticism is part of life but it can break down the fabric of a relationship
-Redemptive Criticism is pointing out the mistake without criticizing the other person
-Turn every argument or criticism in a relationship into a relational issue to avoid attacking each other
-Don’t criticize the person critique the behavior
-Instead of criticizing and complaining, learn to ask the reason for the behavior
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