Professor Sassy Molyneux from Health Systems Collaborative in Oxford tells us how patients’ experience can contribute to improved service delivery. This recording is part of the Global Health Challenges webinar series coordinated by Health Systems Collaborative in Oxford with Oxford-linked Africa and Asia Programmes: Strengthening patient experience and outcomes through pathways of care, 25th November 2021. To watch other Global Health Challenges seminars, visit www.ndm.ac/tropmed-webinars

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