NEW UPDATES BELOW
Vision Pro destroyed after accidental drop. Beware of the tethered battery pack!
@practicalmatters8587 Like and subscribe!

Updates:
2/26/24
Sean from Apple (online) spent about two hours with me ironing out the Express Replacement process. In all fairness, it’s a new product and process, so just happy he was able to get it done.

Apple is sending me out a new VisionPro, which I prefer over a repair. I will be charged for a new VP until they receive the damaged one. Still just happy to close out this chapter. I will provide an update video showing the inboxing and reassembly. My mistake dropping it, so this extra drama getting it replaced will help ensure I don’t make the same mistake again. Thanks for viewing!!

02/22/24:
Current options are to wait for replacement units to become available or send in the damaged unit for repair…and potentially wait even longer. They scheduled a follow-up appointment for next Tuesday, 02/27. Stay tuned…

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