Get your sample chapter of the book, "Customer Centricity: A Present and Future Priority" here: [ Ссылка ].

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Eight-time author, experiential learning expert, and CEO of Eagle’s Flight, Phil Geldart, shares his insights on what it takes to create an enviable customer experience in “Customer Centricity: A Present and Future Priority.” The book was written to help organizations commit to building a singular focus on the customer. It includes practical steps to take, components critical to long-term success, and real-life case studies of a customer-centric culture in action from his team at Eagle’s Flight.

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