How to Win Friends and Influence People by Dale Carnegie is a self-help book that provides practical advice on how to improve interpersonal relationships. The book offers techniques for handling people, including:
Being a good listener: Encourage others to talk about themselves and speak in terms of their interests.
Avoiding criticism: Criticism can lead to resentment and defensiveness. Instead, praise the slightest improvement and praise every improvement.
Being genuinely interested in others: Carnegie famously said, "to be interesting be interested".
Asking questions instead of giving orders: Let the other person save face.
Admitting mistakes: If you are wrong, admit it quickly and emphatically.
Starting in a friendly way: Begin in a friendly way.
Showing respect: Show respect for the other person's opinions.

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