In today's video, we have our media relations coordinator, Jina Wong, joining us to discuss 5 strategies on how to improve customer retention. In business, it's important to obtain new customers but it's crucial to retain them as well. Keep on watching to find out how you can improve your customer retention rate!
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At Driverseat, we believe there is a better way to transport people. In fact, we believe there is a better way to lead a franchise. What we do is transport people using two unique services: chauffeur and shuttle. How we do it is part of the secret sauce.
Driverseat has grown to over 400 communities in two countries by out-caring the competition. This is due in part to the fact that we have local franchise owners that hire the best Chauffeur to drive and provide service. This is also due to our governance model.
At Driverseat, we are focused as much on the people, our franchisees, as we are on the profit. The franchisees, in turn, are focused on their people, the Chauffeurs, and the customer. As a result, we make transportation affordable, accessible and convenient.
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