Dr Solemon Begg, a GP at St John’s Hill Surgery, Anna Trela, Project Manager at NEL CSU and Beverley Toner, Practice Manager at The Lawson Practice discuss the role of GP online service and its benefit for both patients and practices. They explain how GP online is helping to empower patients to take a greater level of control of their own health, whereby they can access their results, book appointments and retrieve a summary of their consultations in their own time. From the perspective of the practice, the transformational processes that are occurring as a result of GP online is improving their efficiency and allowing GPs to spend their time with patients that need it the most.
