What Are the Elements of a Crucial Conversation | Bob Bordone Teaches //

Have you ever replayed a conversation in your head, wishing you would have said something different to make your point or stand your ground? Watch this video to learn the 4 key elements to having crucial conversations so you say what you mean the first time.

Next, watch What are the Qualities of a Good Mediator [ Ссылка ]

Welcome! I'm Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years.

#communicationskills #improvecommunication #improvecommunicationskills #BobBordone #BobBordoneTeaches

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