But the next day Marie tells you she was really hurt when she didn't see you in the crowd You feel terrible for upsetting her and genuinely want to apologize but while you regret hurting Marie you're not actually sure if you made the wrong choice In situations like this it can be easy to focus on rationalizing your actions when you should be working to understand the other person's perspective Consider asking Marie how you made them feel to better understand your offense In this case Marie might explain that she was disappointed you broke your promise and she was really counting on your support This kind of clarity can help you recognize your wrongdoing and honestly accept how your actions caused

here are some top books about the power of making a good apology:

1. A Good Apology: Four Steps to Make Things Right, This book provides groundbreaking advice on how to make an effective apology and rebuild any relationship. It emphasizes the importance of a thorough apology and offers a four-step process to craft an effective one.
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2. Why Won't You Apologize?: Healing Big Betrayals and Everyday Hurts
This book delves into the psychology of apologies and offers insights into healing both big betrayals and everyday hurts.
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3.Art of the Apology: How, When, and Why to Give and Accept Apologies
A comprehensive guide on the art of apologizing, this book provides insights into when and how to give and accept apologies.
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4. The 5 Apology Languages: The Secret to Healthy Relationships by Gary Chapman
This book explores the different ways people apologize and how understanding these "languages" can lead to healthier relationships.
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5.How to Apologize by David LaRochelle
A primer on how to apologize effectively and genuinely.
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