What do you do when other key account managers leave or are reassigned, and you’re left with the task of fixing the mess they’ve left behind? Here are 12 ideas to help you deal with the situation and recover from mistakes.

🔖CHAPTERS:
00:00 Introduction: How to Deal With Someone Else's Mess at Work
01:28 Accept responsibility
02:01 Understand the past
02:48 Form your own opinion
03:33 Don't badmouth anyone
04:13 Avoid over-servicing
04:56 Don't emotionally distance yourself
05:35 Be transparent
05:57 Change what needs changing
06:44 Start small
07:19 Ask for help
08:20 Follow through on commitments
08:38 Stay positive
09:02 Quick lap recap

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I'm a key account management evangelist building simple systems that help busy key account managers get better results. I offer coaching, training and consulting, so why not grab an obligation free call and learn more about how I can help you?

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