Vegetation management to maintain poles, lines, and grid assets is a significant expense in a utility company’s operating budget. Proactive vegetation management can help mitigate environmental and downtime risks while reducing costly clean-ups and improving customer satisfaction and public safety.
Diabsolut and Salesforce explored how utilities can leverage advanced field service systems for smarter vegetation management and took a deep dive in the capabilities to employ field service principles and processes on the Salesforce Field Service platform.
0:00 - Introduction
1:08 - About Diabsolut
4:52 - Salesforce point of view intro
7:03 - Industry trends, primary challenges that are driving change
23:39 - Industry trends, legacy of limitations that are impeding change
30:03 - An accelerating journey and the need for precision, agility, and intelligence
35:00 - Leveraging Salesforce Field Service
40:36 - Demos
41:24 - Demo 1, Creating work using Salesforce Map
45:15 - Demo 2, Scheduling work and identifying resources
47:30 - Demo 3, Flexibility in the field
52:22 - Q&A
