OnePlus has addressed concerns about potential motherboard issues in their devices. They've stated that their motherboards meet high-quality standards and there's no evidence of a widespread problem. They've also denied a direct link between software updates and motherboard failures.
While this is reassuring, it's important to remember that individual devices can still experience issues due to various factors. If you're facing a motherboard problem with your OnePlus device, here's what you can do:
Contact OnePlus support: Reach out to them directly using the provided contact information.
Provide detailed information: Share as much information as possible about your device, its usage, and the specific problems you're encountering.
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