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This is a video on how to perform both methods of factory reset on a Microsoft Nokia Lumia 635. Soft reset and hard reset
First make sure the phone is powered "OFF"
Once is off press the power button to turn
it "ON" and quickly press the "Volume Down" key
until the exclamation mark shows up, then you
can let go.
Then press
1. Volume Up
2. Volume Down
3. Power button
4. Volume Down
And now just wait for it to complete the reset
All models - Nokia Lumia 520, 625, 630, 720, 730, 830, 920, 1020, 1320, 1520
Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.
